Un­want­ed phone calls in the name of the SIA – who are they re­al­ly from?

News06 August 2020

Recently, the SIA has received an increasing number of reports that ‘insurance advisors’ claiming to be from the Swiss Insurance Association have contacted private individuals to sell them insurance solutions. As an industry association, the SIA does not sell any insurance products, and distances itself from these dishonest sales methods.

The Swiss Insurance Association (SIA) has become aware that self-professed insurance advisors are attempting to sell health insurance and other insurance solutions over the phone in its name – even calling people who have officially requested no marketing calls. The industry association for Swiss private insurers represents the political interests of its members in Switzerland and abroad, but absolutely does not sell any insurance solutions.

If you receive this kind of call, we recommend taking the following actions:

  • Ask the caller for their name and the company they are calling on behalf of.
  • Block the number on your phone or with your phone service provider.
  • Report the calls to the State Secretariat for Economic Affairs (SECO). SECO has provided a notification form for such cases; on the basis of the complaints registered, SECO has the ability to intervene or to initiate legal proceedings.

The SIA expressly distances itself from ‘fake’ insurance advisors and from their dishonest sales methods, and also reserves the right to take legal action.